Shipping policie
Shiping policie
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Processing time: 2 to 3 business days. You will receive a confirmation email with tracking information if available.
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Delivery times:
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Quebec: 3 to 7 business days
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British colombia : 3 to 5 business days
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Shipping fees: calculated at checkout based on delivery address and carrier. QUEBEC : Free shipping on orders over 130 $ and a flat 10$ fee under 130$ . BRITISH COLOMBIA : Free shipping on orders over 80$ and a flat 10$ fee under 80 $.
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Local pickup: available at Kelowna, upon confirmation. Schedule: Monday to Thursday, 9:00 AM – 6:00 PM.
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Delays: caused by carrier, weather, or busy periods are beyond our control. We are not responsible for lost or damaged packages once handed over to the carrier.
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Support: contact us at your email for tracking or questions.
Handmade Products
Please note that all our products are handmade. As such, slight variations in color, texture, or decoration compared to the photos on the website may occur. These natural differences do not affect the quality or experience of the product and are not considered defects.
Contact Us
Address
3175 de montreuil court, Kelowna, V1W 3W2 , British Colombia
Contact
438-870-6962
Opening Hours
Mon - Fri
8:00 am – 7:00 pm
Saturday
10:00 am – 4:00 pm
Sunday
10:00 am – 4:00 pm